Social Media Analytics

Bright BI consulting can help you get advantage from the Social Media data integration to:

  1. Understand the customer
  2. Understand your influencers
  3. Understand your brand
  4. Understand your reputation
  5. Understand your product or service perception in the marketplace
  6. Understand competitive intelligence
  7. Help you to set the correct strategy

Bright BI consulting can help your company integrate Social Media Analytics with an effective roadmap to achieve success, analyzing and setting the following business processes:

  1. Collaboration: Search, Knowledge, Reputation within a secure collaborative environment
  2. Community: Helping organizations build their reputation within online communities
  3. Content: Empower people to create, gather, analyze, and share content
  4. Responsiveness: Real-time response to unexpected events

Please, feel free to contact us for more information.